1KW Solar System

FAQ：

Q1. What is your terms of package? 

A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters. 

Q2. What is your terms of payment? 

A: T/T 30% deposit, 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. 

Q3. What is your terms of delivery? 

A: EXW, FOB, CFR, CIF, DDU. 

Q4. How about your delivery time? 

A: Generally, it will take 15 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. 

Q5. Can you produce according to the samples? 

A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures. 

Q6. What is your sample policy? 

A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. 

Q7. Do you test all your goods before delivery? 

A: Yes, we have 100% test before delivery 

Q8: How do you make our business long-term and good relationship? 

A:We keep good quality and competitive price to ensure our customers' benefits.